Shipping and delivery

The cost of shipping and delivery will be as displayed on our Website. We will contact you with an estimated delivery date, which will be within 30 days after the day on which we accept your order. Dates and times for delivery are estimates only and are not guaranteed. Details of delivery are set out on the Website where you browse the Goods.

We are not responsible for delays outside our control. If our supply of the Goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

If no one is available at your address to take delivery we will leave you a note informing you of how to rearrange delivery or to collect the products from a local depot.

If you do not collect the Goods from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract.

We shall not be required to fulfil orders for Goods in the sequence in which they are placed. We will also only deliver orders if all of the Goods in an order are available. We are not required to deliver orders in instalments.

The Goods will be your responsibility from the time we deliver, or first attempt to deliver, the Goods to the address you gave us.